Internal Quality Inspection and Continuous Quality Improvement in a Tertiary Care Hospital: A Cross-Sectional Analytical Study

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Published: 2026-06-30
Keywords:
QUALITY AUDIT, INTERNAL QUALITY INSPECTION, Continuous Quality Improvement, Hospital Sector

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Jatoveda Haldar
INTI International University, Malaysia, 71800 , NSHM Knowledge Campus, Durgapur, India, 713212

Abstract

This paper explores the perceptions of Department Quality Managers (DQMs) regarding internal inspection processes in hospitals and their role in enhancing healthcare quality. A survey method was applied to evaluate the contribution of internal audits to hospital operations and performance. Findings indicate that internal inspection plays a crucial role in identifying operational gaps, addressing safety concerns, strengthening clinical and administrative documentation, and improving interdepartmental coordination. The study further shows that internal audits enhance compliance with established standards, support continuous quality improvement, and strengthen accountability within healthcare organizations. Moreover, internal inspection improves staff awareness, process efficiency, and overall organizational effectiveness. The study highlights the importance of independent and empowered audit mechanisms to ensure systematic monitoring and evaluation of hospital practices. Strengthening internal audit systems can significantly improve hospital performance, optimize resource utilization, and enhance patient care outcomes, supporting the long-term sustainability and quality of healthcare services in tertiary care settings.

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Vol. 2 No. 3 (2026): May-June 2026

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Articles
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This work is licensed under a Creative Commons Attribution 4.0 International License.

"All articles published in 'Aethel Research Digest Juncture: An International Journal (ARDJIJ)' are licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0). This permits anyone to copy, redistribute, remix, transmit and adapt the work provided the original work and source is appropriately cited. Authors retain the copyright of their work and grant the journal the right of first publication."

Author Biography

Jatoveda Haldar, INTI International University, Malaysia, 71800, NSHM Knowledge Campus, Durgapur, India, 713212

Assistant Professor, Department of Hospital Management,

NSHM Knowledge Campus, Durgapur, India, 713212 

How to Cite

Internal Quality Inspection and Continuous Quality Improvement in a Tertiary Care Hospital: A Cross-Sectional Analytical Study. (2026). Aethel Research Digest Juncture: An International Journal, 2(3), 69-82. https://ardjij.com/index.php/ardjij/article/view/34

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